Refacto

Industry story

OpenAI pitches intent-over-identity ad philosophy at Advertising Week

ai-in-adtech attribution identity measurement privacy

At Advertising Week New York, OpenAI's VP of Monetization Partnerships Samantha Jacobson outlined the company's advertising strategy and philosophy, framing ChatGPT's ad-supported tier as a mission-driven move to make AGI accessible to all. She argued that the future of ad targeting lies in understanding what a user is trying to accomplish in a given conversation rather than relying on traditional identity-based profiles (e.g., demographic data, third-party attributes), which she described as having 'felt really creepy.' OpenAI's published ad principles commit to keeping conversations private from advertisers and not selling user data, a stance that conveniently aligns with its need to convince advertisers that intent signals are more valuable than granular audience data.

The article contextualizes OpenAI's trust pledges against the industry's troubled history — Facebook's Cambridge Analytica scandal, Meta's teen-harm research leak, and Google's antitrust rulings — suggesting skepticism is warranted. On the commercial side, OpenAI began selling ads in ChatGPT in February 2025, opened a self-serve ads manager in the U.S. in May, and reported a $1 billion annualized ad revenue run rate by late August, with tens of thousands of advertisers across 40+ countries. The company reportedly targets $2.5 billion in ad revenue this year and $100 billion by 2030.

Analysis

Showing the shorter version.

OpenAI's Samantha Jacobson, VP of Monetization Partnerships, stood at Advertising Week and told the room that identity targeting is over. The future, she said, is understanding what a user is trying to do in a conversation, not who they are. Demographics and third-party attributes are "really creepy." The clean pitch comes with aggressive numbers: a $1 billion annualized ad run rate by late August, a $2.5 billion target for this year, and $100 billion penciled in for 2030.

The tension is immediate. Getting from $1 billion annualized to $2.5 billion in a single year means roughly tripling the current pace inside the back half of the year. Brand-safe "enrich the experience" formats don't move that needle. Performance advertising does, and performance advertising is exactly what Jacobson just called creepy on stage. One of those two commitments bends in 2026.

The signal problem compounds it. Intent targeting only works if the signal trains the bidding. ChatGPT sessions are sporadic and jump across topics. Search queries are not. The signal is thinner than the pitch suggests.

For operators, the practical problem is more immediate. A media buyer opening their DSP (demand-side platform, the software used to buy ads programmatically) finds nothing to traffic against: no cookie, no mobile ad ID, no third-party audience segment. No reach-and-frequency controls, no standard brand-safety taxonomy, no attribution model that maps to anything currently in use. The test budget gets into the room on the strength of the $1 billion number. Campaign operations hits the wall fast.

The companies with the most to lose are the mid-tier identity-graph vendors, the ones whose business is matching people across sites and devices. LiveRamp-adjacent infrastructure. If conversational intent shows measurable return on ad spend at scale, that category gets labeled legacy and repriced. Google and Meta have brand-direct relationships OpenAI cannot touch for years, so they are insulated for now.

The advertiser is being asked to hand budget to a black box with no auditable signal and no agreed measurement currency. That is a defensible test-budget decision. It is not a defensible 2027 allocation until someone shows return on ad spend that holds up next to a search control.

Our call: OpenAI misses its $2.5 billion 2026 ad revenue target. The ramp is too steep for brand formats alone, and the performance formats that could hit it contradict the trust pitch. In year one, with nervous CMOs and no measurement standard, the trust pitch wins and the number slips. We'll know by Q1 2027.

The longer question is more consequential. If intent targeting ever posts return that genuinely beats search, the identity-graph infrastructure gets repriced overnight. That is the two-year call, and it decides whether conversational advertising becomes a real budget category or stays a test line. This year just tests whether the growth math and the privacy story can both be true simultaneously. They cannot.

Also covered this issue

Comments